FAQ
What is DODUAE.COM?
DODuae.com is an online shopping portal, facilitating the purchase of a wide range of products at attractive prices and discounts, to the UAE audience.
Can I buy products from DODuae.com if I live outside the UAE?
Currently we ship orders Only in UAE.
Can I order by phone?
Yes. You can call our Customer Care number Tel: (+971)-6-5562505) (Customer Care Timing Saturday - Thursday 11:00AM - 10.00PM) UAE time.
What are the Delivery/Shipping charges?
You can avail free shipping if your order value is 200 AED & above. A shipping charge of 15 AED is applicable to all orders under 200 AED. Shipping charge to some non serviceable areas would be 30 AED irrespective of the order value. Kindly contact our Customer Services on 06-5562505 for more details.
Does DODuae.com use a secure server?
Our website uses SSL (Secure Socket Layer) encryption so that your personal information cannot be read by any external entity as it passes over the internet. This keeps others from seeing your personal information by scrambling it so that only your Web browser and the server of our website can decipher it. Also note that, we do NOT store your Credit / Debit card information for security reasons.
What is a discount voucher and how can I make use of it?
A discount voucher is a certain percentage of waivers available on the total cost of a particular item or an order. A valid discount voucher code has to be entered in the last page of the checkout process in order to avail and claim the discount.
Do you share my personal information?
We only share your personal information with our authorized distributors.
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